Please turn on your javascript ASHRAF KALAKKANDAN - Technical Support Engineer - Al Musbah Group of Compnaies - Riyadh, Saudi Arabia

Summary

Having worked within the industry for more than 7 Years, I have developed a wide range of skills that would meet, and exceed the expectations for the role. In my present role as a Technical Support Engineer for Al Musbah Group of Companies, I have had many achievements, including the best employee recognition from the Project Manager.

To deliver end to end network and IT solutions, cost-effective and low-risk designs compliant with customers’ requirements, through-life design, capable of onward implementation and support by the company.
Write network design requirements, statement of requirements, scope of works, system design details and policies documents.
Competent to analyze a technical problem from root cause through to resolution without any prior knowledge of the subject matter.
Install and configure Domain Active Directory, Users, Groups, GPO, DNS, DHCP, IIS, File, Print and Application Server.
Install and Configure ISA Server, Security policies, network infrastructure, publishing, secure the External & Internal NIC.
Upgrade and Transition Windows 2003 to 2008R2 and Exchange 2003 to 2010 with sp1
Install and Configure Windows platforms, Creating Users and Groups
Installations & Configurations of Operating System, Antivirus Software and Application Software (mcAfee and Kaspersky).
Troubleshooting of Hardware and Software related errors.
Installation and Configuration of Oracle .NET framework
Installation and Configuration of Oracle 9i, Oracle 10g and oracle 11g clients.
Installation and configuration of Oracle Forms and Reports.
Citrix Server Installation and Configuration.
Citrix Program Neighborhood Client installation and configuration.
Install and configure of a Domain Server, Active Directory, DNS, DHCP, IIS, and File Server on Windows 2003 R2
Use of active directory to store information about the network resources and centralize the network
Troubleshooting and finding bottlenecks for network problems.

Projects

Sattam University Pound Installation at Al Kharj, Saudi Arabia
Imam University Pound Implementation and Support
KKIA Airport Parking System Implementation and ongoing suppport

Experience

Company Logo
Technical Support Engineer
Al Musbah Group of Compnaies
Jun 2009 - Apr 2017 | Riyadh, Saudi Arabia

Having worked within the industry for more than 7 Years, I have developed a wide range of skills that would meet, and exceed the expectations for the role. In my present role as a Technical Support Engineer for Al Musbah Group of Companies, I have had many achievements, including the best employee recognition from the Project Manager.

Education

Erfan Technologies Kerala India
Certification, CCNP Switching‎
Computer Network, Computer Networks and Communication
Completed
2016
Roaim Solution Banglore India
Certification, Microsoft Certified System Administrator‎
Computer Network, Computer Hardware, Computer Networks and Communication
Completed
2008
Roaim Solutions Banglore India
Diploma, Computer Hardware and Networking‎
Computer Hardware, Computer Networks and Communication
Completed
2008
Roaim Solution Banglore India
Certification, Cisco Certified Network Associate‎
Computer Networks and Communication
Completed
2008
Roaim Solution Banglore India
Certification, Micosoft Certified Professional‎
Computer Network
Completed
2007
UNIVERSITY OF CALICUT
Bachelor, Bachelors, , Bacheloer Degree‎
B A
Percentage 62%
2007

Skills

Expert Avigilon Server and Client Installation
Expert Configuring TCP/IP, DNS, FTP and IISIP P
Expert DNS, DHCP, ADS, MS Outlook, MS Exchange
Expert Handling Assignments
Expert Inbound Call Handling Skills
Expert Installation and Configuration of NVR an
Intermediate Managing Midsize Teams - 5 to 20 People
Expert network professional
Expert Operational Tasks Handling
Expert Oracle Client Support , 9i, 10g,11g
Expert UTP 5 and 6, Fiber Optic cabling
Expert Worked on configuration of Cisco Routers

Languages

Expert Hindi
Intermediate English
Intermediate Arabic

Companies Followed